<p class="short_description"><span>We believe in the practical application of best practices and industry thought leadership</span> Practical application is achieved through simple principles such as the seven ITIL V4 guiding principles:</p><ul><li><span>Focus on value.</span></li><li><span>Start where you are.</span></li><li><span>Progress iteratively with feedback.</span></li><li><span>Collaborate and promote visibility.</span></li><li><span>Think and work holistically.</span></li><li><span>Keep it simple and practical.</span></li><li><span>Optimize and automate.</span></li></ul>