<div class="DifTabsContent active"><div class="outcomeInclude"><p>We believe in the practical application of best practices and industry thought leadership. Practical application is achieved through simple principles such as the seven ITIL V4 guiding principles:</p><ul><li>Focus on value.</li><li>Start where you are.</li><li>Progress iteratively with feedback.</li><li>Collaborate and promote visibility.</li><li>Think and work holistically.</li><li>Keep it simple and practical.</li><li>Optimize and automate.</li></ul></div><p>&nbsp;</p></div>