<p>In close collaboration with the CIO, other key executives, and a cross section of franchise owners, we developed the vision and detailed functional business requirements for a modernized and significantly more robust replacement solution. In collaboration with our customer’s business analysts our internal team of world-class developers and our technical quality assurance center of excellence, we delivered that replacement solution, going far beyond the features and capabilities of the original system.<br><br>The result is an enterprise-class, integrated sales and operations platform with rich Customer Relationship Management (CRM), Service Delivery, Configure-Price-Quote, and Supply Chain / Procurement management functionality. The solution is available to users on web browsers with some features extended to mobile (iOS and Android) access.</p>