 operations management operations management hemraj thu 10302025 850 operations management we maximize value through streamlined and automated operations and management support ensuring high system availability tabs tab title scalable holistic approach tab body our approach begins with a short initial consultation followed by planning and design and then a rightsized engagement to implement test deploy and adopt the best possible solution for your situation our hybrid agile methodology is above all adaptable to the customer situation it is holistic and yet can scale up or down effectively for smaller or larger organizations our methodology also shortens timetovalue and enhances total return on technology investments while reducing risk and managing budget and resource constraints tab title practical application of best practices tab body we believe in the practical application of best practices and industry thought leadership practical application is achieved through simple principles such as the seven itil v4 guiding principles focus on value start where you are progress iteratively with feedback collaborate and promote visibility think and work holistically keep it simple and practical optimize and automate tab title deep rich expertise tab body the extensive experience of our team represents a blend of consulting experience and handson management within private and public sector it departments we supplement our expertise with healthy doses of wisdom and resources from several industryleading frameworks established best practices and authoritative sources of research data and guidance tab title pervasive integrated culture tab body since our inception more than 20 years we have sought to deliver transformative success for our clients based on excellence in service with honesty commitment and grace our clients benefit from the resulting sumisgreaterthanthe parts experience that our diverse knowledge skills and creativity brings to every engagement image scalable holistic approach arrow image practical application of best practices arrow image deep rich expertise arrow image pervasive integrated culture arrow image image scalable holistic approach arrow image practical application of best practices arrow image deep rich expertise arrow image pervasive integrated culture arrow image overview operations and management services divihn offers a broad spectrum of services and capabilities to support your information technology operations and management services itom goals helping to maximize the value received for your it budget the key goals that our experts can help you address are application support maintenance applications and systems security database administration support data management and analytics cloud services and support technology assessments upgrade divihn s experts are here to provide worldclass itom enablement services to help your organization achieve improved reliability security compliance efficiency costeffectiveness and ultimately competitiveness in today s technologydependent world services image applications support maintenance arrow image applications and systems security arrow image database administration and support arrow image data management and analytics arrow image cloud services and support arrow image technology assessment upgrades arrow our applications professionals can provide proactive turnkey support and maintenance services or we can integrate into your existing support processes bringing expertise focused on timely issue resolution scheduled updates and continuous improvement to ensure your solutions remain reliable secure and aligned with business needs view case study applications support maintenance left image image image we believe that applications and systems security begins with design a holistic approach includes secure technical foundations robust access controls regular vulnerability assessments proactive threat monitoring and user education view case study applications and systems security administration and support of your databases focuses on maintaining the healthy heart of your business systems ecosystem our experts provide this service through advanced technical acumen in database technologies to ensure robust security performance optimization data integrity and solution availability database administration and support left image image image organizations thrive on wellmanaged data available for analytics and inquiries success in data management and analytics starts with a holistic strategy focused on maximizing the value of the technical solution through data governance quality assurance and missionappropriate analytics our experts are here to help at every step data management and analytics the elusive question of how many clouds exist highlights the varied interpretations of cloud successful cloudcentric solutions rely on a thorough organizational cloud strategy and infrastructure architecture our cloud solutions experts provide endtoend services ensuring comprehensive support at every stage cloud services and support left image image image when a customer engages us for technology assessment and upgrades it signifies their acknowledgment of a problem with their current solution with a comprehensive evaluation driven by business goals strategic planning and specialized technical expertise we guarantee the implementation and sustainability of the new solution ensuring our customers feel secure throughout the process technology assessment upgrades differentiator summary tabs tab title scalable holistic approach tab body our approach begins with a short initial consultation followed by planning and design and then a rightsized engagement to implement test deploy and adopt the best possible solution for your situation our hybrid agile methodology is above all adaptable to the customer situation it is holistic and yet can scale up or down effectively for smaller or larger organizations our methodology also shortens timetovalue and enhances total return on technology investments while reducing risk and managing budget and resource constraints tab title practical application of best practices tab body we believe in the practical application of best practices and industry thought leadership practical application is achieved through simple principles such as the seven itil v4 guiding principles focus on value start where you are progress iteratively with feedback collaborate and promote visibility think and work holistically keep it simple and practical optimize and automate tab title deep rich expertise tab body the extensive experience of our team represents a blend of consulting experience and handson management within private and public sector it departments we supplement our expertise with healthy doses of wisdom and resources from several industryleading frameworks established best practices and authoritative sources of research data and guidance tab title pervasive integrated culture tab body since our inception more than 20 years we have sought to deliver transformative success for our clients based on excellence in service with honesty commitment and grace our clients benefit from the resulting sumisgreaterthanthe parts experience that our diverse knowledge skills and creativity brings to every engagement  