 application health assessment application health assessment hemraj mon 10272025 845 application health assessment business technology transformation solutions business technology transformation image enterprise architecture solutions enterprise architecture image consumer goods industries consumer goods image franchising industries franchising image image a multiconcept home improvement franchise system with four consumer brands and more than 1000 locations in the united states and canada the challenge the legacy sales and operations platform provided by the franchise system for use by the individual franchisees had significant gaps in business process enablement concerns over reliability and quality and low user satisfaction our solution we assessed the current state of the franchisee sales and operations platform and helped our customer to identify their best path forward we assessed the platform using both quantitative and qualitative measures of functional and architectural health factors considering business functional and technical requirements industry standards and best practices the assessment and recommendation process include evaluation of several options continue to invest in the current solution repair and rebuild it buy a replacement solution build a replacement solution from scratch build a replacement reusing some elements of the current solution highlights at the end of this engagement the health assessment indicated that it was not prudent to continue to invest in the current solution using the same functional requirements assembled to assess the functional health of the current solution we evaluated the solutions in the marketplace to identify opportunities to buy a replacement finding none which could be implemented for without an excessive modification and investment and having determined that build a replacement from scratch was both unnecessary and prohibitively expensive our recommendation was to build a replacement reusing some elements of the current solution this recommendation was followed by our customer and the replacement system was successfully built and deployed providing a wide range of benefits to the franchise system and the franchisees business technology transformation solutions business technology transformation image enterprise architecture solutions enterprise architecture image consumer goods industries consumer goods image franchising industries franchising image  