<p>If your organization is embarking on the exciting journey of adopting a new IT Service Management (ITSM) tool, upgrading from spreadsheets, or shifting away from existing solutions like BMC Remedy or Service Desk, consider our expertly crafted ServiceNow Technology Adoption Roadmap (STAR) to guide you.<br><br><strong>ITSM / ServiceNow Roadmap</strong><br>The STAR focuses on four key elements for successful adoption: business processes, service workflows, organizational structure, and technology environment. By assessing your current landscape and defining your goals, we empower clients to develop an actionable roadmap for ITSM and other service management areas, including HR, finance, marketing, and field service.<br><br>Utilizing the StartNow methodology from ServiceNow alongside DivIHN's extensive experience, the STAR encompasses a financial business case, return on investment analysis, total cost of ownership assessment, project scope, and execution schedule—all within a framework for measuring progress. Our comprehensive package will help you confidently navigate your integration journey and turn your ambitions into reality.<br><br><strong>ServiceNow Health Check</strong><br>Is your ServiceNow environment underperforming? Do you know the Data Quality Index of your Configuration Management Database (CMDB), incidents, problems, changes, releases, and knowledge base? Are your workflows keeping pace with the demands of streamlined processes?<br><br>At DivIHN, our ServiceNow Health Check investigates these vital questions to help you maximize your investment. We assess your configuration, data quality, customizations, and workflow efficiency, tailored to your needs. You'll receive a concise report with prioritized recommendations and their benefits, empowering you to enhance your ServiceNow experience.<br><br><strong>Best Practices Advisory</strong><br>Our Best Practices Advice may help you upgrade to a new ServiceNow version, apply ServiceNow Health Check suggestions, or drive ServiceNow adoption with a variety of professionals.</p><p><br>&nbsp;</p>